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Cloud & DevOps

AWS Server Management & Cloud Infrastructure Support

Expert remote AWS infrastructure administration, EC2/RDS deployment, VPC security hardening, IAM least-privilege review, CloudWatch telemetry, and cost optimization.

Zero-Credential Intake
L2 / L3 Escalations
24/7 SLA Available
aws-cli / infrastructure-ops | cloud-ops.servercare360.net
Linux Diagnostic CLI
root@cloud-ops:~# aws ec2 describe-instance-status --instance-ids i-0a8b9c1d2e3f4g
SystemStatus: { Status: ok, Details: [reachability: passed] } InstanceStatus: { Status: ok }
root@cloud-ops:~# aws rds describe-db-instances --db-instance-identifier prod-aurora-cluster
DBInstanceStatus: available | MultiAZ: true | Engine: aurora-mysql
root@cloud-ops:~# aws cloudwatch get-metric-statistics --namespace AWS/EC2 ...
Average CPUUtilization (last 1 hour): 31.4% (Healthy headroom)
root@cloud-ops:~#

Supported Platforms & Technologies:

AWS EC2 AWS EBS (gp3/io2) Amazon RDS / Aurora Amazon S3 AWS VPC AWS IAM AWS Route 53 AWS CloudWatch Application Load Balancer AWS Auto Scaling AWS CloudFront AWS Backup Amazon Linux 2023

Reliable, Scalable Cloud Infrastructure Operations

We bridge the gap between pure cloud development and 24/7 systems operations. From isolated VPC topologies to automated snapshot lifecycle rules, we keep your AWS footprint resilient and cost-effective.

VPC & Subnet Isolation

Designing private subnets for backend database layers, configuring NAT Gateways for outbound-only updates, and implementing tightly scoped Security Groups that restrict SSH and database ports to authorized administrative IPs.

CloudWatch & Automated Snapshot Plans

Deploying the unified CloudWatch agent to capture memory and disk utilization metrics, setting up alarm triggers with SNS notifications, and configuring AWS Backup policies with cross-region replication for disaster recovery.

Engineering Scope & Deliverables

Concrete administration, tuning, and incident resolution capabilities for this environment.

Compute

EC2 Compute & EBS Storage Tuning

Instance sizing, gp2 to gp3 volume migrations, live filesystem expansions, IOPS provisioning, and kernel tuning on Amazon Linux and Ubuntu.

Networking

VPC & Security Group Hardening

Multi-AZ VPC subnet routing, Internet & NAT Gateways, granular Security Group ingress/egress rules, and Network ACL isolation.

Database

RDS Managed Database Operations

Aurora, MySQL, and PostgreSQL provisioning, parameter group tuning, multi-AZ failover testing, automated snapshot retention, and slow query audits.

Security

IAM Least-Privilege & Security Audit

IAM roles for EC2 instances, MFA enforcement, eliminating root account keys, and configuring AWS GuardDuty / CloudTrail telemetry.

Telemetry

CloudWatch Alarms & Auto Scaling

Custom metric filtering (disk utilization, memory usage), metric alarms, SNS notification endpoints, and Application Load Balancer targets.

Cost Efficiency

Cost Optimization & Rightsizing

Identifying idle resources, unattached EBS volumes, aged snapshots, overprovisioned instance types, and Savings Plans recommendations.

How Support Engagements Work

Structured, transparent workflows designed to preserve uptime and eliminate surprises.

01

Architecture Review

Audit current AWS resources, Security Groups, IAM permissions, and CloudWatch metrics.

02

Security & VPC Hardening

Enforce least-privilege IAM roles, close open 0.0.0.0/0 ingress rules, and isolate database subnets.

03

Performance Tuning

Right-size EC2 instance types, tune RDS parameter groups, and migrate EBS volumes to gp3.

04

Backup & Alarms

Implement AWS Backup automated cross-region snapshot plans and set up actionable CloudWatch alerts.

Zero-Credential Form Policy

Please do not submit root passwords, private SSH keys, sudo tokens, or database secrets through website intake forms. When you initiate an engagement, our engineers establish an ephemeral encrypted exchange channel.
Engineering FAQ

Frequently Asked Questions

Clear answers about operational models, access security, and engineering scope.

01 Do you manage existing AWS production instances?

Yes. We take over administration of existing EC2 servers, RDS clusters, and VPC architectures, conducting a non-disruptive security and performance audit.

02 How do you handle AWS credential exchange?

We use IAM Cross-Account Roles or dedicated IAM users with strictly scoped permissions and MFA. We never request your AWS Root account credentials.

03 Can you help resize live EBS volumes without rebooting EC2 instances?

Yes. We use AWS Elastic Volumes to expand storage capacity in the AWS console/CLI and use growpart / resize2fs / xfs_growfs inside the operating system with zero downtime.

04 Can you help optimize high monthly AWS infrastructure bills?

Yes. We conduct detailed AWS Cost Explorer reviews, eliminate unattached EBS volumes/abandoned snapshots, rightsize overprovisioned instances, and advise on Savings Plans.

Infrastructure Support

Ready to stabilize and optimize your aws server management & cloud infrastructure support?

Connect with our systems engineering team for a dedicated assessment of your production servers, hosting panels, or cloud instances.